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5/9/07

Practice Makes Less Perfect?

I’m a professional, likely you are too. We’d like to think we get better at our discipline over time. Gartner’s Allie Young is predicting that this will not be the case. Our practice, like many other professions, must adjust to the changing dynamics of our field of endeavor. For us, the increasing interconnectedness of SOA and SOA-like applications creates challenges that are not new to the readers of this blog but are in the market as a whole. Due to these new dynamics, Ms. Young’s predictions include the following: - Overall application downtime is expected to increase significantly, and that increase is expected to come from application errors (as opposed to infrastructure issues for example). - Through 2011, 75% of all IT organizations will have quality problems predominantly due to silo-based suboptimization. Here’s one time when I think it would be a good idea to let some professional pride get in the way of the status quo. My hope is that we can help so many customers achieve what Ms.Young called “holistic, integrated quality management” that the numbers actually improve over time. Call me a nut, but that’s why I spend so much of my time on the road with practitioners and in conduits like this blog. I am convinced, and we have more data show every day, that adopting a set of best practices around our SOA Quality Three C’s and taking a practical look at SOA Governance will allow you to become one of those who Ms. Young says will actually be distinguishing themselves as the top-tier with their process, quality, and service improvement capabilities. See, she left us an out. We can be the leaders and still keep her honest ;)

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